About Us

OUR STORY

A Journey of Trust, Expertise, and Innovation

In 2004, at the young age of 25, Michelle embarked on an exciting journey into the world of being her own beauty boss. With a heart full of passion and a vision to create something extraordinary, she purchased a small existing business. The business, nestled in a cozy space with just three small treatment rooms, marked the starting point of a remarkable adventure.

Over nearly two decades, Michelle's journey unfolded in parallel with the beautiful chapters of her personal life. She became the proud mother of three beautiful children and found unwavering support in her husband, who encouraged her to dream big.

But this journey was far from solo; it was a collective endeavor. Michelle has been joined by an incredible team of women over the years, each bringing their unique talents and dedication to the table. Together, they shared a vision and a commitment to excellence.

Today, we proudly introduce you to the magnificent transformation that is INDULGENCES What was once a big, old, run-down pharmacy has been meticulously transformed into a space that exceeds all expectations. The evolution is nothing short of inspiring – from its humble beginnings with three small treatment rooms to a fresh, stylish, and highly functional beauty clinic that's now one of the most stunning salons you'll ever encounter.

Our journey isn't just about physical transformations; it's about building trust and confidence in every individual who walks through our doors. Our dedicated team boasts years of expertise and experience in the beauty industry. You can trust us to provide top-notch services, tailored to your unique needs, and to do so with the utmost care and professionalism.

Furthermore, our commitment to excellence extends to our constant pursuit of innovation. We believe in staying at the forefront of industry trends and continually exploring the latest in aesthetic treatments. Our dedication to learning, growing, and evolving is driven by a desire to offer you the very best in beauty and wellness.

As we look to the future, our commitment remains steadfast, our dreams remain as big as ever, and our love for what we do continues to grow. We can't wait to share the next chapter of our story with you, our valued clients and friends.

Thank you for being a part of our journey. Together, we'll continue to redefine beauty and create memorable experiences for years to come.

With gratitude and excitement,

Michelle and the Indulgences Team

Beauty Salon FAQ

Refer A Friend

Share the Indulgences experience with the exclusive referral link found through the app and receive $20 off your next treatment when they successfully book their first visit.

They'll enjoy 15% off as a welcome gift, from us to them.

Beauty Rewards Program

How does it work? Every time you book a treatment, purchase a product, or sign up for a membership, you’ll earn 2 points for every $1 spent.

Bare Beauty: 0 - 1999
Insider: 2000+
VIP: 4000+
Icon: 7000+

How do I earn points? You can earn points across any treatment, membership or product purchased in-salon.

Will my points expire? Yes, points are valid for 12 months from the date they’re earned. After this, they can’t be reinstated or extended.

What can I redeem my points on? Depending on your tier, whether you’re a Bare Beauty, Insider, VIP or Indulgences Icon, you’ll unlock access to exclusive offers, complimentary treatments and ongoing benefits.

Bare Beauty: Access to exclusive one-time offers & discounts
Insider: FREE cleanser + receive 20% OFF facial
VIP: FREE Spray Tan + Hybrid Brow Tint & Shape, PLUS 5% OFF all retail & memberships
Icon: FREE Lunch Time LED + $100 retail credit PLUS 5% OFF retail & 10% OFF memberships

Can I exchange my rewards for cash, other services, or gift cards? No, you can’t exchange or transfer your rewards.

How long do I have to redeem my rewards? Rewards will remain active for 12 months. When you unlock a new tier, the 12-month period resets.

Note: There may be blackout periods throughout the year where rewards cannot be redeemed.

Can I share my rewards with friends or family members? No, this is an exclusive perk just for you! Which means rewards are non-transferable and cannot be shared.

Can I use my rewards with a voucher or other salon offer? No, each tier unlocks exclusive standalone perks. They can’t be used in conjunction with other discounts, vouchers, or promotions.

How can I check my point or rewards balance?

Log in to your Fresha account and click on your profile. You’ll be able to access all details in here. If not, just ask the girls at the front desk and they’ll be able to help. 

Lastly, please note: T&Cs may be updated without prior notice. Indulgences reserves the right to add or remove points, as well as cancel or modify the program without notice. See website T&Cs page for more details.

Where is your beauty salon located?

Indulgences beauty salon Newcastle is located at:

Address: 10-16 Kenrick St, The Junction NSW 2291

Do you accept Afterpay for your products?

We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated. Please complete the form below.

Do you accept Zippay for your products?

We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated. Please complete the form below.

I have been a client of Indulgences for over 6 years. During this time experienced i've a variety of their services from
microdermabrasion and facial peels for problematic skin, to lash extensions, to waxing and tanning, to makeup for
special events...to say that I have been satisfied would be a complete understatement.